Wednesday, May 21, 2008
The Secret to Effective Marketing & Self-Promotion
Posted by Jane

Writers love to admit they're terrible at sales and marketing. Somehow, if they admit they're bad at it, they think it means they're off the hook. "Well, I'm just a writer, I'm not a marketer." Or: "I don't feel comfortable selling—I feel like I'm selling myself out." Or, best of all: "I would never shill my book." (Or, sometimes, "I don't have the time and money to self-promote." Egregious error! But to be addressed some other time.)

I have two philosophies to share with all writers:
  1. If done correctly, marketing and promoting your book does not mean you are selling out or shilling.
  2. Even the most introverted writers, with no marketing and promotion experience, can take effective, meaningful steps to sell and publicize their books.
These concepts are at the front of my mind lately because I'm working with author Christina Katz on her upcoming fall 2008 book, Get Known Before the Book Deal.

The concept I find us returning to, again and again, is one of authenticity.

AUTHENTICITY
works two ways.

First, whatever you do to market and promote yourself and your work, it needs to feel good to you. It needs to make you even more excited and passionate. It should not feel like bad medicine, otherwise you won't do it. Your efforts should fit with who you are as a person (build on your strengths) and make sense in the big picture of your career.

Second, your actions need to appear genuine and authentic to your intended audience. Your actions should be from a "real" person offering a benefit (whether that's information or entertainment); you should not be just another huckster selling another widget. Nobody likes a shill, so don't be one.

Your marketing and promoting journey (which is really about platform-building too) involves leveraging who you already are (in an honest way), identifying and understanding your readership (in a genuine way), developing your own unique approach to that readership (that feels good to everyone), and building an authentic connection. People should trust you.

Now for the latest conundrum Christina and I have discussed.

What about author blog tours, where the author pays for the promotional opportunity. Is that shilling?

What about the bloggers who promote products for companies in their blogs (for money or free stuff)?

What about authors (or coaches/consultants) who employ the you-plug-my-product and I'll-plug-yours strategy?

Is this stuff shilling?


I don't think there's a clear-cut answer because it involves so many factors, but whenever there's pay for play, or a quid pro quo, your authenticity comes into question. Or, even if it doesn't come into question, why would you want to invest your time, money, or energy into anything other than a genuine and authentic opportunity to reach or serve your target readership? Sometimes, when you pay for a certain type of promotion or publicity (or accept fringe benefits in exchange for helping someone else promote), the results are less quality. You hurt yourself in the long run. (If marketing and self-promotion were only about having enough money, couldn't we all just pay for enough of it to make our books bestsellers? But it's not that easy.)

To be clear:
It's absolutely shilling if you're touring blogs with audiences who aren't interested in your book/expertise; it's shilling if you promote products or companies for quick gain (and not out of a true partnership, or a desire to give your readers a benefit); it's shilling if you're pushing any kind of product-person-service that you don't believe in and/or that isn't related to your readers. It's about your relationship with your readership. Put yourself in your readers' shoes; would it look like shilling to them? Would it look questionable? (Do you look desperate or gross doing it?) Then don't do it.

I would love to get your viewpoints on the questions above. What have your experiences been? Do you think it's OK to pay for play? When does an author cross the line into shilling?


Building Readership | Marketing & Self-Promotion
5/21/2008 3:45:30 PM (Eastern Daylight Time, UTC-04:00)  #  Comments [11] Trackback
5/21/2008 4:28:14 PM (Eastern Daylight Time, UTC-04:00)
Hi Jane!

Thanks for bringing this up for discussion.

I can say for sure that one thing that rubs me the wrong way is any offering, I don't care what it is--book, cd, dvd, class, teleconference, whatever--that is put out as one of those online infomercials.

You know what I mean? The ones that scrolls down and down and down forever. And they don't tell you how much it costs until you get to the bottom.

Ugh. Drives me nuts.

I will automatically disassociate myself from anyone who thinks they have to try that hard to sell any one thing. Because I know that person just wants people's money and isn't planning to spend actual time interacting with them.

So maybe that's one touchstone. Is the person offering themselves with the product or just a very overpriced product with "the latest insider secrets you can't find anywhere else" or whatever.

They may not think they look gross or desperate, but I do.

I'd like to hear what other people think and feel.
5/21/2008 4:51:23 PM (Eastern Daylight Time, UTC-04:00)
I run a blog/e-zine for teen writers, and usually feature interviews with authors several times a month. I have both worked with e-publicists and contacted authors myself, asking for interviews. The times I've worked with a publicist, it has been very pleasant as she has suggested relevant and interesting authors (no geriatric care books).

I haven't been contacted by authors directly but neither would I mind that, because it's appropriate. I think that as long as authors are polite, show that they are interested and/or read your blog, I'd love to do interviews and further help them promote their book. Friendliness goes a very, very long way! I'm not paid for this and therefore don't have to work with any snarky authors. I have yet to meet any, though.

Looking forward to Christina's book!
5/22/2008 4:38:22 PM (Eastern Daylight Time, UTC-04:00)
"whenever there's pay for play, or a quid pro quo, your authenticity comes into question."

All publicists are paid, either by the publisher or the author. In any publicity campaign (including blog touring), the publicist is paid, but the reviewers are not. Did you consider this fact when you were making the above comment?
5/22/2008 5:59:50 PM (Eastern Daylight Time, UTC-04:00)
Regarding Xujun's comment:

I think what matters here is that publicists do not pay for the media attention (e.g., reviews). Of course their job (what they get paid to do) is to make the best pitch possible to get attention, but they're not paying for that attention/publicity, and that's the issue at hand.

When bloggers (or others) accept payment to publicize something, I do not see them acting as publicists, though that seems to be the analogy you'd like to make.
5/23/2008 9:11:17 AM (Eastern Daylight Time, UTC-04:00)
"...but they're not paying for that attention/publicity, and that's the issue at hand."

Exactly my point.

On the other hand, many independent publishers and their authors can't afford expensive publicists; in this case a blog tour is a low-cost alternative to a physical book tour. Authors can either organize their own blog tour (if they have lots of blogger contacts), or hire a blog tour service. In the latter case, the author pays a small labor fee to the tour coordinator, and the coordinator finds volunteer bloggers to review the book. As a first-time author, I'm working with such a service right now. The bloggers who review my book don't get paid. And this, obviously, can be analogized to the relation between a publicist and the print reviewers.

Perhaps you should have done a bit more research on blog tours before criticizing them.

(Caution to authors who are looking for a blog tour service: like in any service industry, not all of them are good. Be careful and do your research before hiring one.)
5/23/2008 11:30:04 AM (Eastern Daylight Time, UTC-04:00)
Blog tours can be a great tool for authors to publicize their work; hiring a service to help plan them seems reasonable. It would seem dodgey, though, for an author (or publicist) to pay a blogger for the opportunity to be featured.
5/24/2008 11:37:19 AM (Eastern Daylight Time, UTC-04:00)
This is tricky. I'm still pondering the discussion. I haven't paid for blog or podcast publicity. I do recognize that bloggers and podcasters have spent considerable time and money of their own building THEIR platform. What is the value of the audience they have assembled? Clearly their work has some monetary value.

The question for authors is what is the value to me to get in front of 6, 10, 20 thousand people who have strong interest in my area of expertise? The audience that is actively seeking out more information and community on my topics?

If I pay to sponsor a show or get reviewed, is it necessarily true that the host(s) treatment will be favorable of the work? It would be interesting to connect with some bloggers or podcasters to see if this assumption is accurate. Or, if they feel more inclined to give honest opinion, since presumably that's what their readers/listeners really want in the first place. The blogs and podcasts I consume are successful because they synthesize information for me, provide new perspectives, as well as entertain. It's an interesting question how sponsorship money does or doesn't change that.

KatiN.
5/25/2008 11:26:50 AM (Eastern Daylight Time, UTC-04:00)
KatiN, thanks so much for your observations. It does become a complex issue very fast, doesn't it? What I find interesting is that a certain type (or group) of bloggers would like to be considered journalists, or as valid and valuable a media presence as any major network/newspaper/show, yet how do they make their efforts (or loyal/large readership) pay off? I would assume that this group of bloggers would be as opposed to accepting money to feature a specific person/product as a traditional journalist would. When you watch the evening news, a morning show, or read a magazine, you assume that its content is not paid for. That's why there are advertisements. Of course you can argue traditional media is influenced in all kinds of other ways by money or corporate ownership, but that's another issue.

If bloggers offer full disclosure of what content on their site is paid for, that's probably one solution.
5/27/2008 2:56:26 PM (Eastern Daylight Time, UTC-04:00)
As a "midlist" writer, I find in having to work to pay bills,and reading, editing, copyediting for my publishing house, plus holding workshops for newbie writers through my local city recreation department, my marketing time is at a minimum--I forgot immersion in my current dragon trilogy.
I bit the bullet and went with a PR Blog Tour for my latest award winning novel. I researched the publicist and held my nose and dove in the deep end.
The exposure will get to sources I don't normally touch and gives me time to complete my contracted trilogy. For me, hiring a publicist helps to expose my work to more avenues than where I would have ventured.
I've received several positive reviews of my work (given freely by the blog reviewers) and hope that drives them to my publishers web site to order the book.
I have the knowledge that if all else fails--it's a great tax writeoff.

Celia Cooper-Golden Wings award winner "IF ONLY" by WingsePress.com.
5/29/2008 11:27:49 AM (Eastern Daylight Time, UTC-04:00)
Ah, the irony: just after I posted here, I got contacted by a company wanting a review of a food product on my blog. Free samples could come my way for a product review. After a short discussion, my co-author and I agreed that we need to preface all blogging about products with disclosures that we received the product free to try from the vendor/manufacturer.

Jane: This issue is only going to heat up. I read recently that corporations are channeling $400 million into podcast advertising/sponsorship in the coming years. That's a drop in the bucket compared to traditional media, however I think it will be enough to introduce bias.

Podcasters will need to beware: If their subscribers jumped from the msm due to advertising, it is probable that they will jump again if they sense the podcast is shilling. As more dollars flow into podcasting and new media, more content providers will put their money buckets out, trying to capture revenue. Who knows if that advertising will dilute the medium, or provide legitimacy. Time will tell.
KatiN.
6/1/2008 3:36:49 PM (Eastern Daylight Time, UTC-04:00)
I have something to toss in the ring here.

Why not read Stephen King's column in Entertainment Weekly (June 6, 2008 issue) entitled, "Playing Against Hype." (It's not online yet, but I've summarized a bit in my blog: http://getknownbeforethebookdeal.typepad.com)

He does a great job cutting through all the muck.

And then simply ask yourself: Is genuine buzz what I'm after or am I willing to settle for hype?

Personally, I'll take genuine buzz any day of the week.

Actually, I think the point of any ad campaign worth anything these days is to spark buzz. So perhaps I'd take a little hype and then lots of buzz. :)
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